Shipping Policy
Free Gift
A customer is qualify to claim a free gift* worth Rs. 999/- if their final order value is equal or above Rs. 3999/- It is only applicable on prepaid orders.
Let us explain with some examples.
A) If a customer has placed an order worth Rs. 3999/- and is prepaid (customer is qualified to claim a free gift).
B) If a customer has placed an order worth Rs. 3950/- and is prepaid (customer is not qualified to claim a free gift).
C) If a customer adds a product in the cart worth Rs. 4500/- and applies a discount coupon of 20%OFF. Now, the final order value is Rs. 3600/- (customer is not qualified to claim a free gift).
Note: There is no free gift on COD orders!
How To Claim Your Free Gift?
A customer is liable to claim a free gift on their own. We usually send a ‘claim my discount’ link to the customer's WhatsApp number. You can click on the link to claim your free gift.
Upon clicking, you will be redirected to a page where you can select a product as your free gift. Remember, you would only get 6 hours of window time to claim your free gift.
In case, if a customer fails to claim within 6 hours or before dispatch of the product (whichever is earlier), they can claim it later. You have to either message on our WhatsApp number (+91 9587033444) or write an email (support@the-next-decor.com) with your order number mentioned. We charge Rs. 199/- for shipping your free gift.
Partial Payment for Cash on Delivery Orders
Customers opting for the Cash on Delivery (COD) payment method are required to pay a minimum of 10% or INR 1000/- of the total order amount. You will also receive a call from the support team regarding token amount collection and order confirmation. This partial payment is mandatory and non-refundable in cases where the customer decides not to accept the product due to personal preferences or dissatisfaction. However, customers may request a return or refund in instances of product damage or delivery of an incorrect item, subject to verification and compliance with our return policy.
Customization
- If customization order value is below Rs. 1999/- then, the customer cannot request Cash on Delivery.
- If customization order value is above Rs. 1999/- then, customers can request Cash On Delivery. In this case, we take 10% of the product price in advance.
What’s the general shipping time?
General shipping time for products like Wall Clock, Wall Arts, Wire Art etc. are sent within 2-4 working days. Customize orders can take 5-7 working days.
We just use reputed courier partners such as FedEx, Delhivery etc. national deliveries.
Our goal is to ship the product as much as possible but, depending on the size of the product and Delivery place, it changes from 2-10 times from transport. Smaller products are sent within a day, tracking information is offered to customers when the item is sent.
For customized and bulk orders, you can ask to get in touch with us.
support@the-next-decor.com-
+91-9587033444
Stock Clearance Sale Terms and Conditions
The Next Decor’s Stock Clearance Sale is live and following are the important disclosures.
- The offer is valid only on products listed under the Stock Clearance Sale page.
- Customers may purchase only one unit per product. Increasing the quantity of the same product is not permitted. However, you can add different products from the offer page to avail the benefit.
- Product dimensions are fixed and non-customizable.
- Get FLAT ₹10,000 OFF on orders above ₹20,000 by applying the coupon code PAY10000. For example.,
Cart Value (₹20,200) → Pay only ₹10,200
Cart Value (₹21,299) → Pay only ₹11,299
- All sale items are non-returnable and non-refundable. However, in case of a damaged product, an exchange policy is available.
- Order modifications (such as address changes or cancellations) are allowed only before dispatch.
- Every customer is entitled to receive two FREE gifts worth ₹999 each with their purchase.
- An additional 7% discount is available on prepaid payment methods.