Free Gift

A customer is qualify to claim a free gift* worth Rs. 999/- if their final order value is equal or above Rs. 3999/- It is only applicable on prepaid orders.

Let us explain with some examples.

A) If a customer has placed an order worth Rs. 3999/- and is prepaid (customer is qualified to claim a free gift).

B) If a customer has placed an order worth Rs. 3950/- and is prepaid (customer is not qualified to claim a free gift).

C) If a customer adds a product in the cart worth Rs. 4500/- and applies a discount coupon of 20%OFF. Now, the final order value is Rs. 3600/- (customer is not qualified to claim a free gift).

Note: There is no free gift on COD orders!

How To Claim Your Free Gift?

A customer is liable to claim a free gift on their own. We usually send a ‘claim my discount’ link to the customer's WhatsApp number. You can click on the link to claim your free gift.

Upon clicking, you will be redirected to a page where you can select a product as your free gift. Remember, you would only get 6 hours of window time to claim your free gift.

In case, if a customer fails to claim within 6 hours or before dispatch of the product (whichever is earlier), they can claim it later. You have to either message on our WhatsApp number (+91 9587033444) or write an email (info@the-next-decor.com) with your order number mentioned. We charge Rs. 199/- for shipping your free gift.

Cash On Delivery

All our products (excluding customized items) can be purchased as Cash on Delivery (COD) mode. A customer can only place a COD order if their order value is greater than Rs. 2000/-, if below, cash on delivery is not applicable. Also, we charge 10% of the product price in advance (only for cash on delivery orders).

To confirm COD orders, we usually call our customers after 1 or 2 days upon receiving order requests.

In case, due to any reason, a customer fails to pick up our representative call, we shall then try three more attempts via call and text messages (WhatsApp); - still fails to respond - we hold the right to cancel their orders at priority.

Customization

• If customization order value is below Rs. 1999/- then, the customer cannot request Cash on Delivery.
• If customization order value is above Rs. 1999/- then, customers can request Cash On Delivery. In this case, we take 10% of the product price in advance.

What’s the general shipping time?

General shipping time for products like Wall Clock, Wall Arts, Wire Art etc. are sent within 2-4 working days. Customize orders can take 5-7 working days.

We just use reputed courier partners such as FedEx, Delivery etc. national deliveries.

Our goal is to ship the product as much as possible but, depending on the size of the product and Delivery place, it changes from 2-10 times from transport. Smaller products are sent within a day, tracking information is offered to customers when the item is sent.

For customized and bulk orders, you can ask to get in touch with us.

• info@the-next-decor.com
• +91-9587033444